If wax cannot be safely removed due to the hardness or patient comfort, full payment still applies. A follow-up appointment will be offered once softening advice has been followed.

Side effects are rare but may include mild discomfort, temporary dizziness, or sensitivity which usually resolves.

Yes. Some people naturally produce more wax than others. Regular checks can help prevent future blockages.

This varies by individual. Hearing aid users and those prone to wax build up may benefit from checks every 6-12 months

Pricing is clearly displayed on our website. Fees are typically charged per session rather than per ear.

If examination confirms no wax is present, a consultation fee applies of £45 as time and clinical assessment have been provided.

Yes, when performed by a trained clinician using appropriate equipment. We assess that your ears before treatment to ensure removal is clinically appropriate and safe.

We primarily use microsuction, the gold standard method recommended by healthcare professionals. In some cases, alternative methods may be discussed depending on clinical suitability.

MIcrosuction is generally painless. You may feel mild pressure or hear suction noise during the procedure, but discomfort is minimal and temporary.

Yes, Microsuction is safer, more precise, and does not involve introducing water into the ear canal. It is the preferred method for most patients, especially those with sensitive ears and hearing aids.

Appointments usually take between 20-30 minutes including examination, treatment and aftercare advice.

Untreated wax can worsen hearing loss, cause pain, tinnitus, dizziness, and interfere with hearing aids. In some cases can lead to an infection.

Ear wax removal may not be suitable if you have a current ear infection, a perforated eardrum, recent ear surgery or certain medical conditions. A full assessment is carried out before treatment.

Yes. All procedures are carried out by trained clinicians using medical grade equipment and are fully insured.

Yes, in many cases. Suitability is determined following assessment of the patient.

Yes. We recommend using olive oil for 3-5 days prior to your appointment unless advised otherwise.

Hard wax may be more difficult or unsafe to remove in one session. If wax cannot be safely removed, a follow up appointment may be required after further softening.